This privacy policy explains how we collect, use, protect, and handle your personal information. Personal information (also known as personal data) is any information that can be used to identify you, such as your name, email address, student ID, or other details. Please read this privacy policy carefully to understand how we process your personal information.

This is a closed platform exclusively for students and academics of the European University of Tirana (UET). User accounts cannot be created through public registration. All user accounts are pre-created in the University Student Information platform, and users can only log in after their account has been created in that system.

The personal information associated with your account (such as name, email address, student ID, course enrollment information) is managed through the University Student Information platform and synchronized to this learning management system.

We collect information from you when you log in to the platform or enter information on our site.

Data Flow: Information used in the app and website flows from the University Student Information platform to the learning management system. Your account and personal information are created and maintained in the University Student Information platform, and this learning management system accesses that information to provide you with course content and services. Important: The mobile app does not send or save any data back to the university management system. All data remains within the learning management system's database.

We use the information we collect from you in the following ways:

      • To provide access to course modules, assignments, and learning materials

      • To allow you to submit assignments and interact with course content

      • To send you notifications related to your courses and academic activities

      • To allow us to better service you in responding to your support requests

      • To analyze mobile app usage patterns to determine user adoption levels among students and academics (see Analytics section below)

We do not use vulnerability scanning and/or scanning to PCI standards.

We only provide articles and information. We never ask for credit card numbers.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to maintain your login session, remember your preferences, and ensure the platform functions correctly. Cookies help us provide you with a personalized experience and maintain security while you use the platform.

      • Understand and save user's preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off it will turn off some of the features of the site.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

We do not share any data with third-party analytics service providers. The only analytics we use are the statistics provided by Google Play Console (see Analytics section below), which are automatically collected by Google Play Store for all published apps. This data does not include personally identifiable information.

We do not include or offer third-party products or services on our website.

As a data subject, you have the following rights regarding your personal data under the General Data Protection Regulation (GDPR) and Albanian data protection laws:

Right to Access: You have the right to request a copy of the personal data we hold about you.

Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure: You have the right to request deletion of your personal data, subject to legal and academic record-keeping requirements.

Right to Restrict Processing: You have the right to request restriction of processing of your personal data in certain circumstances.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object: You have the right to object to processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days as required by law.

Legal Basis for Processing: We process your personal data based on the following legal bases:

      • Contract performance: To provide educational services and course access

      • Legitimate interest: To maintain academic records and ensure platform security

      • Legal obligation: To comply with educational and data protection regulations

Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or for academic record-keeping purposes. Academic records may be retained for extended periods as required by Albanian educational regulations.

We use Google Play Console statistics to view mobile app adoption and understand if there are any issues with the mobile app. This helps us monitor the level of user adoption among university students and academics and identify any technical problems that need to be addressed.

Analytics Source: We only use the statistics provided by Google Play Console, which is the standard analytics platform for apps published on Google Play Store. We do not use any additional third-party analytics services or SDKs within the mobile app.

      • App installation and uninstallation statistics

      • Device information (e.g., device type, operating system version) - anonymized

      • App performance metrics (e.g., crash reports, ANR reports)

      • User ratings and reviews (if provided by users)

      • Personally identifiable information (names, email addresses, student IDs)

      • Course content or assignment submissions

      • Location data

      • Personal files or media

      • Individual user activity or behavior within the app

Analytics data from Google Play Console is used exclusively for internal purposes to measure app adoption, monitor app health, and identify technical issues. This data is not used for advertising, marketing, or shared with third parties for commercial purposes.

In the event of a data breach that may affect your personal information, we will notify you and the relevant data protection authority as required by law. We will notify affected users via email within 72 hours of becoming aware of the breach, or as soon as reasonably possible, in accordance with GDPR requirements.

We honor Do Not Track signals and do not track users or plant cookies when a Do Not Track (DNT) browser mechanism is in place.

We do not allow third-party behavioral tracking.

Privacy Policy Updates: We may update this privacy policy from time to time. When we make changes, we will update the "Last Edited" date at the bottom of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

How to Update Your Information: You can update your personal information by:

      • Logging in to your account and updating your profile

      • Contacting us at [email protected]

      • Submitting a support ticket through the platform

This is a platform with a mobile app that serves exclusively to the European University of Tirana (UET) learning requirements and notifications for students and teachers. The mobile app is a rebranded version of the official Moodle Mobile app version 5.0.0, customized for UET's use.

Important Note: This app does not have any health-related features, does not collect health data, medical information, fitness data, or any health-related personal information. This is purely an educational learning management system for course access and assignment submission.

This application is used by university students to access their course modules and upload assignments as part of their studies.

Technical Implementation: This mobile app is a rebranded version of the official Moodle Mobile app version 5.0.0. The app's core functionality, including media management features, is provided by the Moodle Mobile framework. We have rebranded the app for use by the European University of Tirana (UET) but have not modified the underlying source code or core functionality.

Media Permissions Usage: The READ_MEDIA_IMAGES and READ_MEDIA_VIDEO permissions are inherited from the Moodle Mobile framework and are used only when a student explicitly selects photos or videos from their device to upload as assignment submissions or course-related content. The app does not access photos or videos automatically, does not scan the device media library, and does not collect or process media in the background. Media access occurs strictly after a clear user action and is limited to the files selected by the user.

Technical Constraints and Future Updates: As a rebranded app, we cannot modify the Moodle Mobile source code to change how media permissions are implemented. The media permission implementation is part of the Moodle Mobile framework version 5.0.0, which uses READ_MEDIA_IMAGES and READ_MEDIA_VIDEO permissions to ensure compatibility with legacy Android devices. We are dependent on Moodle Mobile framework updates to implement more privacy-friendly media access methods such as the Android Photo Picker. We actively monitor Moodle Mobile releases and will update to newer versions that support Android Photo Picker when they become available. Our commitment is to provide the most privacy-friendly solution possible while maintaining functionality for our educational user base.

If there are any questions regarding this privacy policy, you may contact us using the information below.

https://lms.uet.edu.al

Rruga Xhanfize Keko Nr. 56, kompleksi Xhura

Last Edited on 2025-12-24